Customer work, without the admin sprawl

See the message.
Know the next step.

TEOPHI keeps customer conversations, enquiries and appointments clear in one workspace — so you spend less time searching and more time moving work forward.

Get started See TEOPHI in action View pricing

New account registration is opening soon. Get started currently opens the TEOPHI sign-in and launch-status page.

How many customer enquiries are going somewhere else?

Use three numbers from a typical week. TEOPHI calculates the share of enquiries that went elsewhere and the estimated value of that work.

ELECTRICITY BENJAMIN

Welcome back, Alex

TEOPHI keeps the communication organised. You decide what becomes work.

First to reviewEmail Triage

→

0waiting to sort

Business recordsActive Enquiries

→

1Open or Scheduled

Quick extraPromote My Business

→

Generate a ready-to-copy promotional post.

Most Recent Communications

Your latest conversations across connected or manually shared channels.

Laura M.Could you quote for a garden tidy-up next week?

Messenger

North Lane FloristWedding bouquet consultation · new email

Martin P.Please text me when you are ten minutes away.

SMS

DashboardCommsEnquiriesNew LeadsPromoteSettings

At a glance

Your Dashboard is the starting point.

Your Dashboard separates messages that still need a decision from work you chose to track, so you can see what needs attention at a glance.

First to review

Email Triage

Email arrives here first. You decide which conversations enter TEOPHI. Anything you leave out stays outside Communications and working context.

Business records

Active Enquiries

Only work you deliberately track appears here, keeping jobs, follow-ups and scheduled work separate from general conversation.

Business promotion

Promote My Business

Create a ready-to-copy post from your saved business details and, when useful, real availability. You review it, copy it and decide where to post it — with no automatic publishing.

Latest activity

Most Recent Communications

See recent conversations with the source visible, so you can pick up where you left off without switching apps.

All Communications

Start with the channel. Keep the work clear.

Email, SMS, Messenger, WhatsApp Business and Voicemail stay separate inside one workspace, so you can see new activity without turning every message into a job.

Use only the channels you want. Nothing connects without your action, and you control what enters your workspace.

See new customer activity in one place
Keep the original channel visible
Only create an Enquiry when there is real work to track

Important channel details

Know exactly what connects — and what does not.

Open these before connecting Email or SMS to see exactly how messages enter TEOPHI.

How Email Triage worksYour first decision happens before a new email conversation enters TEOPHI.

New email conversations arrive in Email Triage first. You review the conversation and decide whether to move it into TEOPHI.

If you leave it out, it stays outside Communications and is not used as TEOPHI working context.

Once you select Move to TEOPHI, that email conversation becomes part of your workspace. Future messages in the same email thread continue there, so you do not need to approve that thread again.

How SMS manual sharing worksOne extra Share tap keeps your SMS inbox private and under your control.

TEOPHI does not automatically monitor, scan or import your phone’s SMS inbox.

When you want to work with an SMS in TEOPHI, select the message on your phone, tap Share, and choose TEOPHI. The message content you deliberately share is then brought into your workspace.

Why manual sharing? It protects your privacy.

No background inbox access. TEOPHI does not browse your private SMS conversations.
No automatic SMS import. Nothing enters TEOPHI unless you explicitly share it.
You select the exact message. Unrelated SMS conversations stay outside TEOPHI.
Only one extra action. Tap Share → TEOPHI, then continue working with that communication inside TEOPHI.

There is no automatic two-way SMS inbox sync running in the background. The rest of your SMS inbox remains outside TEOPHI unless you explicitly share something from it.

All Communications

Choose a channel. Conversations stay separate; tracked work stays deliberate.

Email

Only conversations approved in Email Triage.

Open Email

SMS

Messages you deliberately share into TEOPHI.

Open SMS

Messenger

Facebook Page conversations and replies.

Open Messenger

1 unread

WhatsApp Business

WhatsApp Business conversations in TEOPHI.

Open WhatsApp

Voicemail

Missed-call messages and callbacks.

Open Voicemail

DashboardCommsEnquiriesNew LeadsPromoteSettings

Conversation + Guided Reply

Reply from the conversation you already have.

TEOPHI prepares reply suggestions from the current Messenger conversation. Use one, edit it, ignore it or write your own. Nothing sends until you press Send.

Start from useful wording instead of a blank box
Keep the reply tied to the actual customer conversation
Turn a useful conversation into tracked work without duplicating the whole thread

MESSENGER · WILLOW & FERN FLORIST

Hi, could you deliver six table arrangements for a small wedding next Friday?

Yes — I can help with that. What delivery area and approximate table size should I work from?

Manchester city centre. Six round tables, about 1.5 metres each.

Suggested replies

Tap a suggestion to insert it. You can edit or ignore it.

Enquiry

You decide what becomes tracked work. TEOPHI can prepare details for review.

DashboardCommsEnquiriesNew LeadsPromoteSettings

Email selection + Enquiry updates

Choose the useful emails and turn them into tracked work.

Select the exact emails you want TEOPHI to reflect. It can pull out the useful details, help you reply and update the Enquiry without dragging the whole thread into your workflow.

Select only the messages that matter
Pull useful details into the Enquiry without copying the whole thread
Review suggested updates before anything changes

← Email

Daniel H.

Email · daniel.h@example.com
Select the messages you want to reflect. Communication stays separate from business records.

The downstairs sockets are still dead and there’s a burnt smell near the fuse board.

Address: 18 Willow Bank Road, Sale M33 4PL. Today after 4:30pm works for me.

Daniel2 Oct · 13:18

Thanks. I can come today at 4:30pm and check the consumer unit plus the affected sockets.

I’ll message again when I’m on the way.

Ben2 Oct · 13:26

Selection

messages selected

Suggested Enquiry

Review before you save

×✎

TEOPHI can suggest useful details from the selected emails, but it never saves or updates an Enquiry by itself.

Title

Fuse board tripping and burnt smell in hallway

Summary

Customer reports repeated power trips affecting the downstairs sockets and a burnt smell near the consumer unit. They requested same-day help and confirmed access this afternoon.

Priority

High

Location

18 Willow Bank Road, Sale M33 4PL

🗓Appointment agreed

✓

Thu, 2 Oct 2026 at 16:30

Owner proposed a 4:30pm visit today and the customer confirmed they would be in at 18 Willow Bank Road, Sale M33 4PL.

☐Include this confirmed appointment when I save.

Review scope: 2 selected emails from this TEOPHI email conversation.

DashboardCommsEnquiriesNew LeadsPromoteSettings

Enquiries

Track the work — not the noise around it.

An Enquiry is the business record you create for work worth tracking, carrying the useful summary, priority, source, appointment and location without replacing the original conversation.

See active work at a glance
Keep priority and appointment status visible
Archive finished work without losing the source conversation

Enquiries

A stable business record for work you have decided to track. Communication remains separate.

1 active1 scheduled1 high priority

CUSTOMER

Socket fire and power issue

Customer reported a socket sparking and said it caught fire. Needs urgent electrician visit this afternoon.

ScheduledHigh priority

Source: Messenger ◷ 25 Sept, 15:00 ⌖ Flat 8, Castle Wharf, Liverpool

CUSTOMER

Boiler service reminder

Source: Email · Medium priority

CUSTOMER

Patio pressure wash quote

Source: SMS · Waiting for customer confirmation

DashboardCommsEnquiriesNew LeadsPromoteSettings

New Leads

Save a potential customer before the conversation starts.

Leads can come from calls, recommendations or people you meet. Save the basics now, then pick them up when the conversation starts.

Capture warm leads before they disappear into notes or memory
Keep a lead separate from an active Enquiry
Record only the useful details you already know

Availability

Offer time you actually have.

Add the appointment windows you actually want to offer. TEOPHI can use those slots in customer replies without inventing availability or creating a booking.

Keep customer replies grounded in your real diary
Avoid typing the same availability again and again
Nothing becomes an appointment until you confirm it

BusinessAvailabilityChannelsNotifications

Availability

Add the real appointment slots you want to offer. Nothing is created automatically.

Add an availability slot

One slot = one job. Add several slots if you want to offer several jobs.

Starts Ends

Availability slots

Fri 9 Oct14:00–17:00

Sat 10 Oct09:00–12:00

Mon 12 Oct13:00–16:00

Tue 13 Oct09:30–11:30

Wed 14 Oct15:00–18:00

DashboardCommsEnquiriesNew LeadsPromoteSettings

Business context

Set the facts once. Reuse them everywhere.

Give TEOPHI a short description of your business so replies and tools stay grounded in what you actually do. It provides context without taking control.

Stop repeating the same business details in every reply
Keep generated wording closer to your real services
Reduce the chance of unsupported claims creeping into customer communication

Channels + notifications

Connect what you use. Choose what notifies you.

Channel settings show how communication reaches TEOPHI. Notification settings control which channels can create a badge or push notification.

See the status of each connection in one place
Avoid duplicate noise from Messenger and TEOPHI
Keep alerts channel-specific instead of all-or-nothing

Promote My Business

Turn the business details you already keep into a ready-to-copy post.

Choose a style, optionally include real availability, generate one promotional post and copy it wherever you want to use it.

No social account connection or posting setup
Uses your real business description instead of inventing services
Can include genuine available slots only when you want them included

PROMOTE MY BUSINESS

Create a post

Generate one ready-to-copy promotion from your real business details.

Include my availabilityOnly real open slots will be used.

READY TO COPY

Autumn is a good time to get gardens back under control before the colder weather arrives. Greenline Garden Care offers hedge cutting, lawn care and seasonal tidy-ups around Manchester. I currently have availability on Friday afternoon and Saturday morning. Get in touch if you’d like to book a slot.

DashboardCommsEnquiriesNew LeadsPromoteSettings

Get TEOPHI on your phone

Android and iOS downloads are coming soon. Existing users can still open the TEOPHI web app on their phone.

Android Coming soon Apple Coming soon

Open TEOPHI Web on your phone Existing access only while new registrations are temporarily closed.

Simple pricing

One product. Two ways to pay.

One straightforward subscription with a short trial. New subscriptions will open when account registration launches.

14-day free trial

Monthly£39/ month

Yearly£399/ yearSave £69

TEOPHI

Customer work should feel this clear.

See the conversation. Track the work that matters. Keep the next step visible.

Get started Log in View product tour

New business registrations are temporarily closed while the final launch setup is completed.

TEOPHI also runs in the browser. Existing users can log in to the web app from here. Want a launch notification? Join the launch list.

Purpose	Typical data	Lawful basis when TEOPHI is controller
Provide and administer the TEOPHI account and service	Account, business profile, settings and service activity	Performance of our contract with the account holder
Security, fraud prevention, abuse prevention and service integrity	Authentication, IP/device, audit and technical logs	Legitimate interests in protecting TEOPHI, our users and the service
Support and troubleshooting	Contact details, support messages and relevant technical records	Contract and/or legitimate interests in supporting the service
Billing, accounting and legal compliance	Subscription, invoice, transaction and company/account records	Contract and legal obligations
Send a requested TEOPHI launch notification	Email address and launch-notification request	Your request/consent to receive that specific notification
Non-essential analytics or similar tracking, if introduced	Website/device usage data	Consent where required

Legal

Terms of Service

Last updated: 3 October 2026

Plain-English summary. These Terms govern business use of TEOPHI. You remain in control of customer messages, Enquiries, appointments and business decisions. TEOPHI provides communication, organisation and drafting tools; connected services such as Meta, email, voice and payment providers may also have their own terms and charges.

1. About TEOPHI and these Terms

TEOPHI is provided by TEOPHI LTD, company number 17432237, registered in England and Wales. Registered office: 124 City Road, London, England, EC1V 2NX. You can contact us at info@teophi.com.

By creating or using a TEOPHI account, or by starting a paid subscription when billing is enabled, you agree to these Terms. If you use TEOPHI on behalf of a business or organisation, you confirm that you have authority to accept these Terms for that business.

TEOPHI is intended for business and professional use. If you are acting mainly outside your trade, business or profession, contact us before subscribing because these Terms are written for business users.

2. The TEOPHI service

TEOPHI is a customer-communication and enquiry workspace. Depending on the features and channels you choose to use, it may help you organise Email, deliberately shared SMS, Messenger, WhatsApp Business and Voicemail communications; create and maintain Enquiries; manage appointment information; receive notifications; prepare reply suggestions; and generate business-promotion drafts.

Features can depend on third-party platforms, network availability, device capabilities and the permissions or configuration of your connected accounts. A feature shown in TEOPHI is not a guarantee that a third-party provider will always make that feature available.

3. You stay in control

TEOPHI may analyse information and prepare suggestions, summaries, drafts or proposed updates. Those outputs are assistance, not a substitute for your business judgement. Unless a specific feature expressly says otherwise, you are responsible for reviewing customer-facing content and business-record changes before confirming or sending them.

TEOPHI's product model keeps key business decisions under owner control. Suggested content does not by itself send a tailored customer message, create or change a confirmed appointment, or save an Enquiry update without the required owner action.

4. Your account

You must provide accurate account and business information where TEOPHI requires it.
You are responsible for keeping account credentials secure and for activity performed through your account.
You must not allow unauthorised access or attempt to bypass TEOPHI's authentication, security or business-data separation controls.
You must tell us promptly if you believe your account or connected credentials have been compromised.

5. Your customer data and communications

You are responsible for the customer information and communications you choose to bring into or handle through TEOPHI, including having an appropriate legal basis, providing required notices, and complying with applicable privacy, marketing, employment and communications laws for your business.

You keep ownership of your business and customer content. You give TEOPHI the limited rights needed to host, copy, transmit, transform and otherwise process that content solely to provide, secure, maintain and support the service in accordance with these Terms and our Privacy Policy.

6. Connected services and third-party platforms

TEOPHI can interact with third-party services such as Supabase, Cloudflare, Resend, Meta, Twilio, OpenAI, Google/Firebase and, when billing is enabled, Stripe. Your use of a connected platform may also be governed by that provider's own terms, policies and account rules.

You are responsible for maintaining the third-party accounts, permissions and business assets needed for any integration you choose to use. If a provider changes, limits, suspends or withdraws an API or feature, TEOPHI may need to change or temporarily suspend the affected integration.

Third-party provider charges are separate from the TEOPHI subscription unless we expressly state otherwise. In particular, charges imposed by Meta for WhatsApp Business Platform messaging are billed under the customer's applicable Meta/WhatsApp Business billing arrangement; they are not silently absorbed into the TEOPHI subscription. Any rate guidance shown by TEOPHI is informational and the provider's current rate card and billing record remain authoritative.

7. Subscription, pricing and trial

When paid billing is enabled, TEOPHI offers the following standard subscription choices:

Monthly: £39 GBP per month.
Annual: £399 GBP per year.
Free trial: 14 days, subject to eligibility.

A payment method is required before the trial starts, but the amount charged at the start of an eligible trial is £0. Unless you cancel before the trial ends, the first subscription charge is taken automatically at the end of the 14-day trial for the plan you selected. Subscriptions then renew automatically at the applicable monthly or annual interval until cancelled.

The free trial is limited to one trial per canonical TEOPHI business/account. Cancelling and later resubscribing does not automatically create another free trial.

Prices are stated in GBP. Where tax is legally chargeable, the applicable tax treatment will be shown before you confirm payment. If we change subscription prices, the new price will not be applied to a renewal without the notice required by applicable law and the billing process in force at that time.

8. Voicemail premium access

Voicemail is included as a premium channel for a valid paid TEOPHI subscription in the current product model, but it is not unlocked during the free trial. It unlocks only after TEOPHI receives provider evidence of the first successful paid subscription invoice/payment after the trial.

Merely adding a payment method or returning from a successful checkout page does not unlock Voicemail. If you cancel during the free trial before any successful paid charge, Voicemail does not unlock.

9. Cancellation, payment failure and access

Cancellation is customer-controlled through the billing tools made available by TEOPHI when billing is enabled.

If you cancel during the free trial, access continues until the trial end and no first subscription charge is due for the cancelled subscription.
If you cancel during a paid monthly or annual period, paid access continues until the end of that current paid period.
Normal cancellation does not immediately delete your TEOPHI data.

If a payment fails, TEOPHI may provide a temporary payment-recovery or grace state before paid access is locked. The exact grace period, if used, is part of TEOPHI's billing configuration and does not create a right to continued service after payment remains unpaid.

If you believe a payment has been taken incorrectly, contact info@teophi.com. Any refund that is required by applicable law will be provided. A refund by itself does not automatically cancel a subscription or erase data unless the subscription or account state is also changed.

10. Retention, archive and deletion

TEOPHI's Communication and Enquiry lifecycle is described in the Privacy Policy. In the current pre-launch policy, inactive standalone Communications move to Archive after 30 days of inactivity; archived items enter a 10-day deletion countdown; active Open/Scheduled Enquiries protect their source Communication; and restoring/reopening before expiry cancels the pending TEOPHI-side deletion.

Archiving or deleting data inside TEOPHI does not instruct an external email, messaging or communications provider to delete its own original copy unless a feature expressly states that provider-side deletion is being performed.

11. Acceptable use

You must not use TEOPHI to:

break the law or encourage unlawful activity;
send spam, fraudulent, deceptive, abusive, threatening or unlawfully discriminatory communications;
infringe another person's privacy, confidentiality, intellectual-property or other legal rights;
upload malware, attack the service, probe security without authorisation, or attempt to gain access to another business's data;
use TEOPHI or connected providers in a way that breaches the rules of the connected platform;
resell, copy, reverse engineer or exploit TEOPHI except where the law expressly allows it.

12. Intellectual property

TEOPHI LTD and its licensors retain all rights in the TEOPHI software, brand, website, designs, documentation and service technology. These Terms give you a limited, non-exclusive, non-transferable right to use TEOPHI for your own business while your account is authorised.

Nothing in these Terms transfers ownership of your customer communications or business data to TEOPHI.

13. Service availability and changes

We may maintain, improve, replace or discontinue parts of TEOPHI where reasonably necessary for security, legal compliance, product development or third-party platform changes. We will try to avoid unnecessary disruption and give reasonable notice of material changes where practicable.

We do not promise that TEOPHI or every connected provider will be uninterrupted or error-free at all times. Scheduled maintenance, internet failures, mobile-network conditions and third-party outages may affect availability.

14. Suspension and termination

We may suspend or restrict an account where reasonably necessary to protect the service or other users, investigate suspected misuse, comply with law, respond to a serious security risk, or where required subscription charges remain unpaid after the applicable billing process.

Where practicable, we will explain the reason and provide a route to resolve the issue. We may terminate an account for a serious or repeated breach of these Terms.

15. Liability

Nothing in these Terms excludes or restricts liability where it would be unlawful to do so, including liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot lawfully be excluded or restricted.

Subject to the paragraph above and to any liability that cannot lawfully be excluded or restricted, neither party is responsible to the other for indirect or consequential loss arising from use of TEOPHI. TEOPHI is not responsible for a loss caused solely by a third-party platform, network or service outside TEOPHI's reasonable control, although this does not affect any responsibility TEOPHI cannot lawfully exclude.

16. Privacy and data protection

Our Privacy Policy explains how TEOPHI LTD handles personal data when acting as controller and how TEOPHI generally acts as a processor for customer communications handled on behalf of a business user.

Where a separate data-processing agreement or data-processing terms are required for TEOPHI's processor role, those terms form part of the contractual arrangements for the relevant business customer.

17. Electronic contracting

When subscription checkout is enabled, the checkout process will show the selected plan, trial period, amount due at the start of the trial, future subscription charge and renewal frequency before you confirm the order. You will have an opportunity to review and correct the information presented before confirmation. The contract language is English.

Subscription and payment confirmations may be delivered electronically and billing records may be available through the applicable billing portal. These Terms are made available on the TEOPHI website so they can be stored or reproduced.

18. Changes to these Terms

We may update these Terms to reflect product, provider, legal or commercial changes. If a change materially affects an existing paid subscription, we will provide reasonable notice where required and will not retrospectively alter charges already incurred.

19. Governing law

These Terms and any non-contractual dispute arising from them are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory legal rule that applies otherwise.

20. Contact

Questions about these Terms can be sent to info@teophi.com.

These Terms are the current pre-launch contractual draft for TEOPHI. They reflect the commercial contract and retention policy approved as at 3 October 2026. Billing, tax wording and the production subscription flow must remain consistent with these Terms before public launch.

See the message.Know the next step.

How many customer enquiries are going somewhere else?

Your numbers

Your result

Your Dashboard is the starting point.

Email Triage

Active Enquiries

Promote My Business

Most Recent Communications

Start with the channel. Keep the work clear.

Know exactly what connects — and what does not.

Why manual sharing? It protects your privacy.

Reply from the conversation you already have.

Choose the useful emails and turn them into tracked work.

Track the work — not the noise around it.

Save a potential customer before the conversation starts.

Offer time you actually have.

Set the facts once. Reuse them everywhere.

Connect what you use. Choose what notifies you.

Turn the business details you already keep into a ready-to-copy post.

Get TEOPHI on your phone

One product. Two ways to pay.

Customer work should feel this clear.

Privacy Policy

1. Who we are

2. What this policy covers

3. Our role: controller and processor

4. Personal data we may process

Business account and profile data

Customer communications and business records

Technical and security data

Support and contact data

Launch notification requests

5. How information enters TEOPHI

6. Why we use personal data and our lawful bases

7. AI-assisted features

8. Service providers and connected platforms

9. International transfers

10. How long we keep information

11. Security

12. Cookies and similar technologies

13. Your data-protection rights

14. Meta-connected data deletion

15. Complaints

16. Changes to this policy

Terms of Service

1. About TEOPHI and these Terms

2. The TEOPHI service

3. You stay in control

4. Your account

5. Your customer data and communications

6. Connected services and third-party platforms

7. Subscription, pricing and trial

8. Voicemail premium access

9. Cancellation, payment failure and access

10. Retention, archive and deletion

11. Acceptable use

12. Intellectual property

13. Service availability and changes

14. Suspension and termination

15. Liability

16. Privacy and data protection

17. Electronic contracting

18. Changes to these Terms

19. Governing law

20. Contact

Contact TEOPHI

General enquiries and support

Billing enquiries

Privacy and data requests

Legal and company information

Useful links

See the message.
Know the next step.